Last July we purchased a brand new Lunar caravan from Campbells in Lostock Hall. Company bought out of administration by Lunar automotive which (not surprisingly) declined to accept responsibility for the earlier payment and non delivery. FRP are seeking a buyer for the assets of the business, with the hope that it can begin trading again. Customer service again said part due in soon. There is storage space in … The van itself is nice cosy and well laid out, my reason for one star I now have a 2 year old van with nothing left of a six year warranty, so new buyers beware, you are throwing money away into a burning fire. (Lunar Caravans are closed and secured. Lunar Caravans Ltd, Sherdley Road, Lostock Hall, Preston, Lancashire, PR5 5JF; sales@lunarcaravans.com Very bad management and they treat staff like nothing short of dogs**t and god help anyone who buys a lunar caravan seriously. Have been waiting for parts for Lunar clubman se for 9 months, was ringing every week before lockdown, kept making promises they did not keep.We are in our 70s and the van is our only pleasure, paid seasonal site fees last February, but looks like we won’t be there anytime this year, Lunar not answering phone now. Some dealers have agreed to honour the warranties. Bully boy management. Swindon, Oxford & Reading Caravans will continue to support existing warranty claims on all faults reported under the Lunar Warranty. Lunar Caravans, based in Lostock Hall, entered administration on Tuesday with specialist business advisors FRP Advisory appointed as administrators. Picked up our new Luna clubman in March 2017 , feeling good having a brand new caravan and only used it 6 times, we took it for its second service and was very shocked to find whats wrong with it, 4 creasies above the door and the floor has 30 mm movement and all the handles are peeling off the crome inside so we contacted the company we bought it from and they said they cant do nothing with it because Luna has gone into administration so now we have a 2 year old caravan … …. Lunar Stellar Caravan 2011 With remote control trailer mover Please check the pictures Viewers welcome - Essex SS5 - Hawkwell, Hockley £4,900. We just had our first outing in our 2004 lunar quasar (our first caravan) that we recently bought. Excellent overall work ethic. I was persuaded to accept new, bigger, wheel boxes to rectify the problems. Dont be put off by all these negative comments or you may miss out on owning a van that sticks out from the rest of the crowd. A crack in the rear panel, emanating from beneath the awning rail (I assume from a fixing screw), was discovered February 2019, one month prior to the end of the three year manufacturers warranty. Next day, administrators called in. Example: team leader who has no power to sack people claims he will sack people on a daily basis. Customer service kept promising delivery "soon" then "next week". Ask a question about working or interviewing at Lunar Caravans. I did all buying for manufacturing and did projects t work for the purchasing manager, Your job security is at the beck and call of the CEO's mood. Bought our alaria from Campbells of Preston. From the outset our encounter with Jurgens staff was a breath of fresh air. Upon taking the caravan home we discovered quite a few faults with the caravan which resulted in the caravan going back to Lunar for repairs. The washroom is plain and practical. Don’t go near them.Like most new… Don’t go near them.Like most new British Caravans you have a one in four chance of a serious problem.However Lunar’s customer service is appalling.Their 6 year warranty is not worth the paper it’s written on.I have spent 9 months trying to get my money back on water ingress damage and repair.Was due to take them to court, when they went bust. Official page for Lunar Automotive are not Caravans. I didn't work for Lunar I worked with them on a live project whilst studying at UCLan. This is my second Lunar van I and I would not have purchased another new van if I wasnt happy with the build and workmanship. The Lunar Ultima 560 caravan. I purchased a Lunar Ultima 640 18 months ago, after my 3 year old Bailey filled with damp in every area.